|
|
Frequently Asked Questions
| How can I track an order? |
| |
Thanks to our unique worldwide distribution network we can deliver your order personally within hours anywhere in the USA. We do not have a tracking system due all our orders are hand delivered by local florists. We can not confirm the order deliveries on the same date of the delivery. If you should have any concerns about your order you may contact us through the email address nrodriguez@abcflora.com
|
| What happens if the recipient is not at home/the delivery address? |
| |
Our florist member will attempt delivery and leave a calling card and try to reach the recipient later by phone. If the florist is unable to deliver the flowers and unable to reach the recipient, the florist will immediately inform us of the none-delivery and you’ll be informed either via phone or Email that no delivery could be made. |
| Were can I enter special instructions? |
| |
If you have additional delivery information such as additional phone number or address, kindly write us an email to the following address nrodriguez@abcflora.com and we shall forward your information to our florist. |
| When will the order be delivered, what time? |
| |
We do not have any deliver time guarantee. Our filling florist will deliver during his regular business hours . The opening hours may vary slightly from shop to shop. If your flowers need to reach the recipient at a specific time please send us an email to nrodriguez@abcflora.com. Changes are required prior to the delivery date or you may risk that the order has already been processed and/or delivered by our florist member. |
| How do I know if usa.world-florists.com received my order? |
| |
We at World-florists USA have your order registered as soon you have received our order confirmation with your personal order reference number. Make sure to keep your number handy for any further questions you may have concerning your order delivery. |
| What is a service charge? |
| |
The service charge is covering the costs for personal handling of your orders. |
| What are the delivery conditions for hotel deliveries? |
| |
Kindly enter the following details:- Full name and address of the hotel- Telephone number of hotel (if available)- Room number (if available)- Name of the tour operator (if available)… and last but not least do state the full name of the recipient. |
|
|
|
